Resources

Useful guides, written for your reality as a shop owner.

No fluff: what you need to know about VAT, the till, margin, accounting and the rest.

Growing your business· 5 min

Getting off to a good start with a new till: the first week

Switching tills is daunting. Well prepared, it’s a morning’s work, then a few adjustments.

Daily management· 6 min

Managing your stock without spending your evenings on it

Track what matters, ignore the rest: a realistic approach for a small business.

Horeca· 6 min

The registered cash register system (SCE) in the hospitality sector: who’s affected

The threshold, the “black box”, the VAT signing card: what the SCE involves, and where VELKA currently stands.

Daily management· 4 min

X report and Z report: what they’re for, and when to run them

Two reports, two purposes. One can be read as often as you like, the other closes the day.

VAT & compliance· 6 min

Preparing your accounts all year round (instead of scrambling in March)

A light-touch system that saves time and money at the accountant’s.

Equipment· 7 min

Choosing your till equipment: the guide

What matters, what doesn’t, and how to avoid having to buy it all again in two years.

Growing your business· 6 min

Building customer loyalty: what actually works

Points programme, stamp card, targeted gestures: how to choose one, and above all, how to keep it going.

Daily management· 5 min

Reducing checkout errors: seven causes, seven fixes

Till errors are costly, both in money and in trust. Here’s where they come from and how to cut them off.

Profitability· 6 min

Calculating your margin without getting it wrong (gross margin, multiplier, rate)

The difference between margin and markup, how to set a price, and why the multiplier is your friend.

Daily management· 6 min

Keeping your till in order: the routine that avoids nasty surprises

Float, counting, discrepancies, deposits: a simple method to apply every day.

VAT & compliance· 7 min

VAT obligations for a shop in Belgium, explained simply

Applicable rates, receipts, sales journal, returns: what a shop owner needs to know and do, without the jargon.

VAT & compliance· 7 min

B2B e-invoicing: what’s changing in Belgium

Since January 2026, invoices between VAT-registered businesses have moved to a structured electronic format. What this means for a shop owner.

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