Légal
Privacy policy
Dernière mise à jour : September 11, 2026
The legally binding version of this document is the French version.
This policy explains what data is collected through this site and how it is processed, in accordance with the General Data Protection Regulation (GDPR).
Data controller
TEKIN Aslan (VELKA), Rue des Catelinettes 18, 6200 Châtelet, Belgique, company number BE 1041.928.963. Contact: info@velka.be.
Data collected
Demo request form: name, business name, type of activity, phone, town. Email address if you choose to receive a quote or brochure.
Booking an appointment: name, contact details, chosen time slot.
Horeca waiting list and newsletter: email address (and possibly type of business).
Quote simulator: the parameters entered and, if you request it to be sent, your email address.
Technical data: privacy-friendly audience measurement, with no advertising cookie or third-party tracker.
Purposes and legal bases
Responding to your request and contacting you back: pre-contractual step taken at your request.
Sending you a quote, brochure or newsletter: your consent, which can be withdrawn at any time.
Complying with our accounting and legal obligations: legal obligation.
Recipients
Your data is processed by the publisher only. It is neither sold nor rented out.
Hosting of the site and database: OVH SAS, 2 rue Kellermann, 59100 Roubaix, France (European Union).
Sending email or WhatsApp notifications when you make a request: a technical provider chosen by the publisher to deliver the message, with no data retained beyond that delivery.
Retention period
Demo and quote requests: 3 years from the last contact, unless a contractual relationship exists.
Contractual and accounting data: 7 years (Belgian legal obligation).
Newsletter / waiting list: until you unsubscribe.
Your rights
You have the right to access, rectify, erase, restrict, object to and port your data. You can withdraw your consent at any time.
To exercise these rights: info@velka.be. You may also lodge a complaint with the Belgian Data Protection Authority (APD), rue de la Presse 35, 1000 Brussels.
Cookies
This site does not use advertising cookies or third-party trackers. Only cookies strictly necessary for the site to function (language preference, back-office session) may be set. A consent banner is only shown if a non-essential tool is added later.